# No wallet access with Ledger **URL:** \ **Category:** TomoWallet\ **Created:** [21 August 2021 12:38 UTC](https://forum.viction.xyz/t/no-wallet-access-with-ledger/1818 "2021-08-21T12:38:54Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Maguro](https://avatars.discourse-cdn.com/v4/letter/m/45deac/32.png) [@Maguro](https://forum.viction.xyz/u/Maguro)\ **Post date:** [21 August 2021 12:38 UTC](https://forum.viction.xyz/t/no-wallet-access-with-ledger/1818/1 "2021-08-21T12:38:54Z")
It has been a while, but I never had trouble before. Now when I choose a path at [wallet.tomochain.com](http://wallet.tomochain.com), nothing happens. I just get a spinning wheel for 30 seconds. How can I access my tokens? I was using the Ethereum app on Ledger, but added the TOMO app to try that as well. Same result. I hope you can answer here because Telegram seems to have blocked me the second I joined (???), and Reddit is not very active. Tokens are still there. I just can’t get at them. ---
**Author:** ![Maguro](https://avatars.discourse-cdn.com/v4/letter/m/45deac/32.png) [@Maguro](https://forum.viction.xyz/u/Maguro)\ **Post date:** [24 August 2021 06:46 UTC](https://forum.viction.xyz/t/no-wallet-access-with-ledger/1818/2 "2021-08-24T06:46:10Z")
This is very distressing. I can understand a problem going on for a few days, but no response at all here, on Reddit or on the Telegram Community group (which seems to be “private”). And all my tokens are out of reach. This is awful for me - and not good for TOMO either. I sent a message to Long Vuong, which I hated to do because I assume he is busy with other things. He suggested I post here - which is the best response I have gotten so far. Again… I cannot access the wallet with Ledger. The Ledger works fine with other wallets. It’s more money than I would like to lose. ---
**Author:** ![Maguro](https://avatars.discourse-cdn.com/v4/letter/m/45deac/32.png) [@Maguro](https://forum.viction.xyz/u/Maguro)\ **Post date:** [24 August 2021 06:50 UTC](https://forum.viction.xyz/t/no-wallet-access-with-ledger/1818/3 "2021-08-24T06:50:16Z")
When I try to log on at tomomaster, I get “USF Device Ineligible” ---
**Author:** ![Maguro](https://avatars.discourse-cdn.com/v4/letter/m/45deac/32.png) [@Maguro](https://forum.viction.xyz/u/Maguro)\ **Post date:** [24 August 2021 07:45 UTC](https://forum.viction.xyz/t/no-wallet-access-with-ledger/1818/4 "2021-08-24T07:45:14Z")
Problem solved. Sayonara! ---
**Author:** ![heradoan](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.viction.xyz/heradoan/32/1763_2.png) [@heradoan](https://forum.viction.xyz/u/heradoan)\ **Post date:** [4 May 2024 03:21 UTC](https://forum.viction.xyz/t/no-wallet-access-with-ledger/1818/5 "2024-05-04T03:21:02Z")
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**Author:** ![heradoan](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.viction.xyz/heradoan/32/1763_2.png) [@heradoan](https://forum.viction.xyz/u/heradoan)\ **Post date:** [4 May 2024 03:21 UTC](https://forum.viction.xyz/t/no-wallet-access-with-ledger/1818/6 "2024-05-04T03:21:40Z")