Withdraw TOMO from IDEX

Archive Community Support
1

Hi there,

I have some TOMO on IDEX and went through the steps to have them sent to my MyETH wallet but with filling in the Google Form i accidentally filled in my MyETH wallet address and didn’t switch to the TOMO network.
In my IDEX account i can still see the TOMO coins so i guess nothing is transferred. What would be wise to do? Ask IDEX for another transfer? Are the coins transferred when a non-TOMO address is filled in?

Thanks.

2

Hello there,

If you stored TOMO ERC20 token on IDEX, you can not get them back. Please go through this post and fill in the form inside: https://medium.com/tomochain/tomochain-supports-the-tomo-swapping-for-tomo-owner-on-idex-376630497e8c, we will help send you TOMO native early next month.