Withdrawl from IDEX

Hello there,
I have found some old TOMO coins on IDEX and there seems to be a problem with withdrawal to my Ethereum wallet.

ERROR note:

There was problem with gas estimation: Cannot estimate gas; transaction may fail or may require manual gas limit - processing response error (body="{“jsonrpc”:“2.0”,“id”:43,“error”:{“code”:-32000,“message”:“execution reverted”}}", error={“code”:-32000}, requestBody="{“method”:“eth_estimateGas”,“params”:[{“gas”:“0x7a120”,“from”:“0xe49a79bb7c05be1fc1f3addf8b908ea6656dfc94”,“to”:“0x2a0c0dbecc7e4d658f48e01e3fa353f44050c208”,“data”:“0xf3fef3a30000000000000000000000008b353021189375591723e7384262f45709a3c3dc0000000000000000000000000000000000000000000000036bf4f847d6f376bb”}],“id”:43,“jsonrpc”:“2.0”}", requestMethod=“POST”, url=“https://mainnet.infura.io/v3/42eec7389e084afa8bad865062d7c6c3”, code=SERVER_ERROR, version=web/5.0.12)

Please can anybody advise what to do?

Thanks
Lukes

Hi Lukes,

Old TOMO coins on IDEX were locked as TomoChain mainnet was launched in Dec 2018. We had provided refund support for the holders for 2 years and the process already came to an end.

Your asset is no longer in use, therefore you can’t transfer it or trading with it.

Thank you,

Tam.

Hello,
so there is really nothing to be done? I haven’t had this info at all.
Nobody contacted me.

So I lost all the money in it?

Thanks
Lukes

Read this: Update on IDEX support program